Machine Medics

Frequently Asked Questions

What types of repairs do you perform?

We are a full service facility, and can fabricate custom equipment, repair all forms of machinery, perform custom integrations and provide consultation regarding production and processing environments.

Do you fix __________?

We fix virtually all types of machinery and equipment in production, processing and manufacturing facilities.

What hours are you available?

Normal business hours are: 8AM – 5PM Monday to Friday. We are available 24hrs a day for emergency purposes via our toll free number 1-888-363-2580.

Are you available to work evenings?

We are available in the evenings at our overtime rate.

What forms of payment do you accept?

We accept cash, cheque, and all major credit cards.

What is your policy regarding billing new customers?

First time service calls require a deposit; Subsequent service calls may be subject to net 30 terms upon approved credit. A deposit may still be required for larger repairs.